FAQ
Frequently Asked Questions
What types of film does the Aseevo™ scanner work with?
The Aseevo™ Film Scanner works with 35mm negatives and positive slides. Compatible with film from any decade, including severely faded rolls from the 1950s–1980s.
Do I need a computer or special software?
No. The Aseevo™ has a built-in LCD screen. Insert the film, press one button, and your photo appears in 3 seconds. Save directly to a standard SD card.
How long does it take to scan a full roll?
A standard 36-exposure roll takes approximately 5–10 minutes to scan completely.
What's included in each kit?
- Essential Kit ($119.99): Aseevo™ Scanner, 35mm negative holder, slide holder, USB cable, AV cable, cleaning brush.
- Pro Kit ($127.00): Everything in Essential + 16GB SD Card + Film Scanning Guide + Priority Shipping.
- Family Archive Kit ($164.00): Everything in Pro + 2x SD Cards + Premium Photo Album Book + Digital Album Guide + 30-Day Masterclass Course.
How long does shipping take?
All US orders ship free and arrive in 5–10 business days. Orders ship within 48 hours of purchase.
What if I'm not satisfied?
We stand behind every order with our Quality Guarantee. Contact us at support@aseevo.com and we'll make it right.
How do I contact support?
Email us at support@aseevo.com and we'll respond within 24 hours.